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About Us

ABOUT DORMATE ACCESS EXPERT

Dormate is an ISO 9001:2015 premium service – oriented company established for the Middle East Market which came into existence in the year 2010 and is one of the leading supplier of highly specified brands from Europe & USA. We have carefully selected the brands with technical qualities to meet the highest standards worldwide that caters to all budgets – value for money, premium and luxury.

Dormate Team:

We keep up knowledgeable and responsive customer service team who can support in your projects. We maintain an Architectural Consulting Group (ACG) who are specialists in assisting in your projects for design, preparation of specification, technical submittal and presentation for clients or consultants. This service of our ACG is absolutely free of cost and on no – obligatory basis. Our consultative sales approach support you every step of the way. Finally at Dormate, you are getting professional installer and service experts round the clock. Dormate has a highly qualified and experienced team who are professional, dedicated and customer oriented.

Commitment:

Our commitment to service begins with your initial enquiry, and is paramount through the stages of design, manufacture, sales, installation, and subsequent service of the commissioned products. Customer care is an integral part of our organization. Our prime concern is always your business and hence we focus on providing you the specific type of maintenance scheduled according to your requirement.

Excellent Expertise:

We understand the importance of scheduled maintenance and safeguard. For this our skilled service engineers take care of urgent repairs as well as scheduled maintenance and installations. We lay great emphasis on exceptional customer service and commit to a service level directed by the needs of the individual customer. Regular programmed inspections and maintenance safeguards functionality, increases the product lifetime, reduces operational cost and environmental impact.

We are committed to design, install and support cost effective and high quality solutions in association with world class vendors.

To be the market leader in delivering the best in term of design and services.